Get laptops back from remote employees — without chasing anyone.
When an employee leaves or a remote device is due for replacement, we ship them a prepaid return box. You get tracking from their door to ours, then a data wipe and a certificate for the device.
Serving New Jersey, New York, Pennsylvania and Connecticut
What you get
Who it's for
Built for organizations like yours.
- HR and IT teams handling offboarding
- Companies with remote or hybrid staff
- MSPs managing devices for clients
The problem
Devices from remote staff are easy to lose track of.
- Departing employees don't have packaging or a shipping label.
- Laptops sit in home offices for months with company data on them.
- IT spends time following up instead of closing the ticket.
How it works
4 steps, one team.
- 1
Send us the employee and device
Share the name, shipping address and device details through a simple request.
- 2
Prepaid box ships out
The employee receives a padded return box with a prepaid label and simple instructions.
- 3
Tracked return
You can follow the shipment until it arrives at our facility.
- 4
Wipe & certificate
The drive is sanitized following NIST 800-88 and you receive a certificate tied to the serial number.
What you get
Clear results and records.
- Prepaid, padded return box sent to the employee
- Tracking from the employee's door to our facility
- Device check-in confirmation by serial number
- NIST 800-88 data wipe
- Certificate per serial number
- Option to refurbish and redeploy, or recycle
Our documentation is designed to support your compliance records.
FAQ
Common questions
Do you ship outside your pickup area?+
Return boxes can be shipped to employees across the US; our on-site services cover NJ, NY, PA and CT.
What if the employee doesn't send it back?+
We let you know when a box hasn't shipped so you can follow up through your HR process.
Can the laptop be sent to a new employee instead?+
Yes. We can wipe the device and hold it or prepare it for redeployment.
Ready to get started with Remote Laptop Returns?
Tell us what you have, where it is and your timeline. We reply within 24 hours with next steps.
Start a Free EvaluationServing New Jersey, New York, Pennsylvania and Connecticut